FREQUENTLY ASKED QUESTIONS
- How do I measure my pupillary distance (PD)?
- You can easily measure your pupillary distance yourself using a ruler or have it done by an optician.
- Which shape of glasses suits my face shape?
- The ideal shape of glasses depends on your face shape. Use our guide or the virtual fitting to find the right shape.
- Can I try on glasses online?
- Yes, our innovative virtual try-on service allows you to try on glasses online before purchasing and make the perfect choice.
- Do you offer free returns?
- Of course! We offer a free return guarantee within a certain period of time. Please see our return policy for details.
- How do I choose the right size glasses?
- Use our size advice on the website or use the dimensions, which are often noted on the inside of the ironing.
- Which payment methods do you accept?
- We accept common payment methods such as credit cards, PayPal, instant bank transfer and more. A complete list can be found in the checkout area.
- Are there glasses with a blue light filter?
- Yes, we offer glasses with a special blue light filter to protect your eyes from the effects of digital screens.
- What styles of glasses are trending?
- Discover the latest eyewear styles in our trend collection, which includes both modern and timeless designs.
- How do I properly care for my glasses?
- Care for your glasses with a soft cleaning cloth and avoid contact with aggressive cleaning agents. You can find more tips on our website.
- Do you offer glasses for children?
- Yes, we have a diverse selection of children’s glasses in different styles and sizes.
- How can I clean my glasses?
- Clean your glasses with a lens cloth and avoid paper towels to prevent scratches. Further care instructions can be found on our website.
- Is there a guarantee on the glasses?
- Yes, we offer a guarantee on all of our glasses. The exact conditions can be found in our guarantee conditions.
- What types of lenses are available?
- Our range includes single vision, progressive and blue light filter lenses. Find out more in the product descriptions.
- Do you offer a glasses configurator?
- Yes, use our glasses configurator to customize your individual glasses according to your wishes.
- Are there glasses with UV protection?
- Yes, all of our glasses are equipped with UV protection lenses to protect your eyes from harmful UV rays.
- How do I find the right shape of glasses?
- Use our virtual fitting or follow the recommendations in our guide to choosing the right shape of glasses.
- Do you offer glasses for sensitive eyes?
- Yes, we carry glasses with special coatings that are particularly gentle on sensitive eyes.
- Q: How do glasses from eyeglassdirect help with astigmatism?
- A: Glasses from eyeglassdirect, especially toric lenses, correct astigmatism, improve vision and reduce blur.
- Trivex Lens
- Q: Why are Trivex lenses a good choice when shopping for glasses?
- A: Trivex lenses from eyeglassdirect are light, thin and offer high optical quality. Discover glasses that combine comfort and clarity.
- Glass Lens
- Q: What advantages do glass lenses offer when shopping for glasses?
- A: Glass lenses from eyeglassdirect are particularly clear and durable. Experience razor-sharp vision with glasses that combine elegance and durability.
- Polycarbonate Lens
- Q: Why are polycarbonate lenses popular in eyewear shopping?
- A: Polycarbonate lenses from eyeglassdirect are lightweight, impact-resistant and offer UV protection. Discover stylish glasses that combine functionality and fashion.
- Gradient Lens
- Q: What fashion options do gradient lenses offer when shopping for glasses?
- A: Gradient lenses from eyeglassdirect offer a smooth transition between colors. Find glasses that emphasize your personal style.
- How do I measure my pupillary distance (PD)?
- You can easily measure your PD yourself using a ruler, or an optician can do it for you.
- Which shape of glasses suits my face shape?
- The ideal glasses shape depends on your face shape. Use our guide or virtual try-on tool to find the perfect fit.
- Can I try on glasses online?
- Yes, our virtual try-on feature lets you try on glasses online before buying.
- Do you offer free returns?
- Absolutely! We offer a free return policy within a specific timeframe. Please check our return policy for details.
- How do I choose the right size glasses?
- Use our size guide or check the dimensions inside the arms.
- Which payment methods do you accept?
- We accept major credit cards, PayPal, and instant bank transfers. See the checkout for a full list.
- Are there glasses with a blue light filter?
- Yes, we offer glasses with blue light filters to protect your eyes from digital screens.
- What styles of glasses are trending?
- Discover the latest eyewear trends in our collection.
- How do I properly care for my glasses?
- Clean your glasses with a soft cloth and avoid harsh cleaners. Find more tips on our website.
- Do you offer glasses for children?
- Yes, we have a wide range of children’s glasses.
- How can I clean my glasses?
- Clean your glasses with a lens cloth. Avoid paper towels to prevent scratches.
- Is there a guarantee on the glasses?
- Yes, we offer a guarantee on all our glasses. See our warranty terms for details.
- What types of lenses are available?
- We offer single vision, progressive, and blue light filter lenses.
- Do you offer a glasses configurator?
- Yes, customize your glasses with our configurator.
- Are there glasses with UV protection?
- Yes, all our glasses have UV protection.
- Do you offer glasses for sensitive eyes?
- Yes, we have glasses with special coatings for sensitive eyes.
- Can I order progressive lenses online?
- Yes, easily order progressive lenses online.
- Which glasses suit a narrow nose?
- Explore our collection of glasses with different nose bridge designs.
- Are there glasses for computer work?
- Yes, we offer special computer glasses.
- How often should I update my glasses?
- It’s recommended to update your glasses every two years. Regular eye exams are crucial.
- Do you offer sports glasses?
- Yes, discover our sports glasses that combine style and performance.
- Are there glasses with self-tinting lenses?
- Absolutely! Our self-tinting lenses adapt to changing light conditions.
- How do I order prescription sunglasses?
- Easily order prescription sunglasses by selecting the “add prescription” option.
- Do you offer summer glasses?
- Yes, discover our summer collection of sunglasses and lightweight frames.